We accept Shopify Pay, Google Pay, Apple Pay, Discover, Diners Club, Visa, MasterCard, American Express, JCB, and PayPal for online payments.

All payments made on the Zarvolighting website are highly secure. Our site uses 128-bit SSL encryption and is PCI DSS Level 1 certified—the same level of encryption used by major banks to keep your information safe. You can rest assured that any information submitted on our website is secure.

Yes, you can. This includes changing sizes or colors, removing an item, or updating your shipping address. Please contact our Customer Care Team by email.

Please note that we can help modify your order BEFORE shipment. Once your package has shipped, we will not be able to make any changes.

Once your order is shipped, we will email you the carrier name and tracking number. You can use this tracking number to view delivery updates captured at various scan points along the way. Track Your Order.

It usually takes about 3–5 business days to prepare your order, as a perfect product requires a reasonable preparation period.

Rest assured, once your order is ready, we will arrange shipment immediately and send you a confirmation email with the tracking number. If you haven't received the confirmation by the estimated shipping date, please contact us.

Orders will be processed within 4–6 business days after the order date. Unless there are special circumstances, orders will be shipped the day after processing. You should typically receive a tracking confirmation email within 3–5 business days after your order is fully processed. Overall delivery time from order receipt is 10–30 business days. Please note that we do not ship on weekends or holidays.

Yes, you can. If you haven't received a shipping confirmation, please contact our customer service by email.

Please note that we CANNOT cancel orders once they've been shipped. Please wait for your package to arrive—you may keep it or contact us to return it for a refund. Do NOT refuse the delivery, as undelivered packages will be destroyed by the third-party logistics.

The confirmation email is typically sent to the email address you used to place your order. If you haven't received it, your email may have been entered incorrectly, or the email could be in your spam folder.

Please double-check your spam, promotions, updates, or junk folders. You can also log into your zarvolighting account and click "My Orders" to view your order.

There will be no additional charges once your order is successfully placed. In some cases, VAT, other taxes, customs duties, or fees may be levied by your destination country, but based on our experience, this is very rare.

If you have concerns about taxes, you can check your local customs policy. We are happy to help if there's anything we can do.

We deliver to the United States, the United Kingdom, Canada, and Australia, though some remote areas may not be eligible for delivery.